ENHANCE
The module for service monitoring and optimisation helps you strengthen technical support and streamline service operations.
Business Benefits
-
Improve Performance
Take full control over the health of your cash handling devices with predictive maintenance
-
Manage Remotely
Access and upgrade your devices from anywhere without compromising on security.
-
Reduce Costs
Make savings across your cash operations with full service monitoring capabilities.
Predictive Maintenance
ENHANCE analyses events and device performance in real time so that technical teams can identify potential problems and address them before they happen. This can include monitoring jam rates or reject rates, for example.When an issue has been solved in one of your stores, that information can be shared with other stores to optimise future technician activities.
Technical Support
ENHANCE can be linked to a Gunnebo technical team or if you are running your own first-level support, to your own internal team.Remote access allows service teams to perform actions on a device level including remote upgrades. This can include updating your firmware with new functionality or updating the readers on your cash handling devices when new notes are introduced. You can also generate reports to check the upgrade success across your device network.
Remote Management
ENHANCE allows full remote access which includes the following features:• Remote upgrade management
• Remote template upgrade management
• Remote back-up of configuration
• Remote user management
• Remote logs request management
• Remote sensor check, calibration and control of motors
• Cloud mirror allowing full disaster restore
ZEN Suite Modules
ENHANCE is part of the our modular software suite
Cash Management Software Suite
Explore the benefits and discover what our software can do for your business
Explore the other modules
